The bad guys are always trying to come up with ways to get you to let them have a go on your computer. Of course, whatever the scheme, the reason they want in is to capture your personal data with a view to emptying your bank.

The new gig is to call up pretending to be from BT and saying you’re about to get cut off the internet as your router is doing something it shouldn’t.

Even if you tell them you don’t get your internet from BT, they assure you that BT still run the underlying network.

If you get a call like this, don’t do anything that would give them access, don’t do anything on your computer. Hang up. IF you really think it might be real, take a phone number and details of the supposed problems, then call your ISP and ask them about it.


Never let anyone fast-talk you into accessing your computer, or giving out your passwords, pins, or other personal information.